I am PSTC - Amy Hodges
Amy Hodges is a parts administrator at Peach State Truck Centers Jefferson, and over the course of the pandemic she’s seen how difficult it can be to get truck parts in the hands of hardworking truck drivers due to parts shortages. She recently witnessed firsthand the joy in the eyes of a driver when he received a backordered part that he had been waiting on from the parts manufacturer since 2021. After taking a promotion from being the location’s cashier, Amy, in her new role as parts admin, now feels like she’s able to be a part of what she calls “the heart of the business” where she sees the impact of her effort and can live out the company’s “Why.”
Growing up, Amy had an uncle who drove an 18-wheeler, but that’s the extent of her early connection to the trucking industry. She worked at various retail jobs, while she was going to college and eventually found her way to Peach State through a temp agency. Amy worked for a few years as a cashier, but in time she found herself wanting more responsibility. She spoke with her manager and was invited to take on the parts administration job where she has a bigger impact behind the scenes of the parts department. What the customers don’t see helps the company create a better experience for them.
“I check in the parts that come into the warehouse, and I check everything as closely as I can to make sure that everything is correct in the system,” said Amy, who’s been in the position for over a year. “As long as I’m able to do my job correctly, then it helps the salespeople do their job of selling the parts and getting them in the hands of customers. It feels good knowing that I’m helping a truck driver get back on the road.”
And when Amy is helping get truckers back on the road, she’s also getting goods in the hands of people who desperately need them. She recalled another time during the pandemic when she was able to get a truck up and running that was headed to Buford, Georgia with toilet paper and other household essentials that people stuck at home needed.
“You have to have truckers to move products throughout the country, and it’s great seeing how ecstatic they get when they’re able to get the part they need to get their truck working again,” continued Amy. “It’s fulfilling that I can do my job and make a positive difference in the lives of our customers.”
Having worked at several other businesses in her career, Amy appreciates the family atmosphere, the focus on the customer and the daily support of Peach State Truck Centers, where management makes you feel valued as a person and not just another worker. The opportunities for growth are important to Amy, and she’s looking forward to being able to take on new challenges as her career with the company progresses.
“I really appreciate getting the chance to move into a new role with the parts department where I get to see more into how the business works,” finished Amy. “I like seeing how the parts we work with come from places all over the world. And we’re getting those parts and putting them in the hands of truck drivers who are delivering products to people who need them throughout the country.”
It’s fulfilling that I can do my job and make a positive difference in the lives of our customers.
Parts Admin, Jefferson